Answers about hosting, domains, billing, migrations, backups, support, and custom services.
Zisker offers shared hosting, WordPress hosting, managed WordPress services, business email, domain registration and transfer, SSL certificates, website design and maintenance, authorized security assessments, migrations, and scoped server support. Availability and exact features are confirmed on the product page or in a written proposal.
Core is intended for a smaller website with lower storage and account needs. Nova provides higher limits for multiple websites or growing usage. Quantum provides the highest published shared-hosting limits. Compare website count, total storage, email use, databases, and bandwidth before ordering.
The product page states whether email uses the same total storage pool as website files and databases. A per-mailbox quota is a maximum allocation, not additional storage beyond the plan total, unless the description expressly says otherwise.
WordPress Hosting provides a hosting environment for WordPress while you manage the application. Managed WordPress includes only the maintenance tasks listed in the selected plan or written agreement, such as scheduled updates, backup oversight, security checks, or support.
Standard migration assistance may be included for eligible hosting orders after review. Larger websites, multiple accounts, custom applications, email migrations, unsupported control panels, or time-sensitive cutovers may require paid work.
No. Zisker plans migrations and maintenance to reduce disruption, but downtime depends on DNS, source-provider access, data size, application behavior, and third-party systems.
Backup frequency, retention, storage, and restore assistance depend on the plan and environment. Customers should maintain independent copies of business-critical data.
Recurring services may renew automatically according to the checkout terms and client-portal settings. Review the renewal date and price before purchase and cancel before renewal when you do not wish to continue.
Eligible first-time services may be refundable within the period stated in the Refund Policy. Domains, SSL certificates, renewals, custom services, and other third-party or provisioned products may be non-refundable. The checkout terms and Refund Policy control.
Tickets may be submitted at any time. Human coverage and response targets depend on the service and support agreement.
No. Zisker can perform agreed technical and marketing work, but outcomes depend on the system, customer actions, third parties, competition, and changing conditions.
Existing customers should open a ticket in the client portal. Sales and pre-purchase questions can be submitted through the Contact page.
Navigating the world of web hosting can sometimes bring up a lot of questions. To help you on your journey, we’ve compiled a list of the most common inquiries we receive.
